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TGIF – Treat Employees Like Customers (Unless You Have Poor Customer Service)

February 3, 2012 by Bill Bradley

As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: 70 percent of employees in the typical company are “not engaged” or “actively disengaged.” Gallup Poll Humor Break: How to properly engage with employees reminds us of this old “how not to engage” story: [...]

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If Technology Is So Great, Why Do We Need People?

February 1, 2012 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: The Good, The Bad, The Ugly Competency: customer service  Who benefits: all levels of an organization Consultant Usage: idea generator for organizational consultants and customer service trainers What’s it about? As strongly hinted in my last post, I am declaring February as Customer Appreciation Month (CAM).  Very little peeves [...]

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Let’s Give The Kiddies A Chance

January 25, 2012 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: Values and Visions Competency: visionary leadership Who benefits: primarily employees in leadership positions, secondarily anyone with an interest in the future of work Consultant Usage: should be on every organizational consultant’s reading list … this is where your clients are going What’s it about? January is an optimistic month.  [...]

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Yesterday is so … Yesterday

January 18, 2012 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: What Matters Now: How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation Competencies: executive leadership, visionary leadership Who benefits: executives, consultants and students of organizational change Consultant Usage: organizational development consultants, executive coaches, large scale change agents What’s it about? It’s a new year.  [...]

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Maybe You Can Just Visualize Becoming a Better Leader…

January 15, 2012 by Ken Nowack

“I visualize things in my mind before I have to do them. It’s like having a mental workshop” Jack Youngblood As a kid, I played baseball and probably made over 1,000 double plays successfully–at least in my mind. I used to visualize every moment of receiving the ball from the shortstop to avoiding the slide [...]

Posted in Balance, Develop, Engage, Relate

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“What Is The Best Use Of Your Time Right Now”

January 11, 2012 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: Make Time for Time Competency: time management Who benefits: all of us Consultant Usage: good check-up for clients of executive coaches, good review for time management and productivity trainers, probably also good for career counselors What’s it about? Well here we are in the second week of the new [...]

Posted in Balance, Develop

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How Long Can You Keep a New Year’s Resolution?

January 1, 2012 by Ken Nowack

“People don’t resist change, they resist being changed.” Peter Scholtes Did you make a New Year’s resolution? Nearly four out of 10 adults will make one or more resolutions for the new year, according to a study done by the University of Scranton1. After the first week of carrying out the goal, about 75 percent of [...]

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Talent Management Facts #21

December 25, 2011 by Ken Nowack

Statistics are like bikinis.  What they reveal is suggestive, but what they conceal is vital.  Aaron Levenstein Another edition of leadership and talent management “facts” from all over the world.  Some intuitive and some not….what do you think? 1. According to a late 2010 survey by CareerBuilder.com (2,482 U.S. managers and 3,910 full-time employees in [...]

Posted in Balance, Develop, Engage, Envisia News, Relate, Select

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Year End Reflections

December 21, 2011 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: Building good relationships with yourself and others Competencies: self-development, managing self, oral and written communications, listening Who benefits: everyone Consultant Usage: communication trainers and consultants looking for interesting background material What’s it about? As the year stumbles to a close, many of us look back and reflect on what [...]

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Not Too Exciting, But Necessary

December 14, 2011 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: Project Management Competency: project management, planning, controlling, administrative control Who benefits: employees involved in project management    Consultant Usage: possible references for employees What’s it about? One of the competencies this site supports is project management.  In my nearly 150 Wednesday posts I have never written anything about this [...]

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TGIF – Performance Appraisal/Review/Evaluation Week

December 9, 2011 by Bill Bradley

 As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: Here is a summary of a performance review of a mediocre performer.  Be sure to read the punch line at the end.  “In addition, I would have to say your output, while at [...]

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Would You Mind if I Gave You Some Feedback?

December 7, 2011 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: Grief Giving Competencies: performance evaluation, performance management, coaching, giving feedback Who benefits: all who give or receive performance appraisals/reviews/evaluations Consultant Usage: background and resource information What’s it about? It’s December and that can mean only one thing.  It is a time for the holidays traditions … like annual performance [...]

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Enhancing the Coaching Skills of Leaders

December 4, 2011 by Ken Nowack

“A person who never made a mistake never tried anything new. ” Albert Einstein Leaders are generally incompetent when it comes to coaching and developing talent. Here ae few findings from some recent studies and surveys that may (or may not) surprise you: 1. In her 2006 doctoral research on the impact of 360 degree feedback [...]

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I’m Perfect – Now What?

November 23, 2011 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: Perfectionism – curse or blessing? Competency: coaching, performance management Who benefits: all levels of management Consultant Usage: highly recommended for professional coaches What’s it about? Last week I reviewed a new book: Clueless: Coaching People Who Just Don’t Get It.  One group of people who have a hard time [...]

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In Search of…..Excellent Leaders

November 20, 2011 by Ken Nowack

“Some people see things that are and ask, Why? Some people dream of things that never were and ask, Why not? Some people have to go to work and don’t have time for all that.” George Carlin To stimulate research on the topic of poor leadership, Robert Hogan in 1990 suggested that the base rate [...]

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