February 29, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Uncommon Service: How to Win by Putting Customers at the Core of Your Business Competencies: customer service, strategic planning, visionary leadership Who benefits: C-Suite Consultant Usage: must read for senior consultants, executive coaches involved in organizational issues, customer service trainers and coaches What’s it about? Today is an uncommon [...]
February 26, 2012 by Ken Nowack
“If you don’t have time to do it right, when will you have the time to do it over?” John Wooden Coaches work in a variety of specializations. Personal/life coaches, career coaches, lifestyle modification coaches, and executive coaches are just a few. Education and training will likely vary with each coach’s area of practice and [...]
February 22, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: That Damn :-) Actually Means $$ Competencies: customer service, sales, managing people, leadership, strategic planning, visionary leadership, managing self, self-development Who benefits: C-Suite, managers, supervisors, leads and management wannabes, career employees Consultant Usage: organizational consultant, executive coaches, management/leadership trainers What’s it about? Last week in my TGIF post I poked a [...]
February 15, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Buy This Book! Competency: conflict management, interpersonal skills, communication, customer service Who benefits: anyone, everyone Consultant Usage: if you are a people consultant or trainer at any level this is a must read What’s it about? If you have been a regular reader of this post, you know this [...]
February 7, 2012 by Wally Bock
John Byrne, writing in Fortune, tells us that “Northwestern Kellogg to shrink two-year MBA program.” What that really means is that Kellogg is to shrink the size of classes in its two-year MBA program and “double or triple the enrollment” in the one-year program for students who have an undergraduate degree in business. Not only [...]
February 3, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: 70 percent of employees in the typical company are “not engaged” or “actively disengaged.” Gallup Poll Humor Break: How to properly engage with employees reminds us of this old “how not to engage” [...]
February 2, 2012 by Wally Bock
From Andy Headworth: Does the problem with talent communities start with the word ‘talent’? “Have you ever referred to yourself as talent? [aside from as a descriptor on your CV/Resume - a talented ........ looking for a new opportunity etc] “ Wally’s Comment: This post is not about “talent development,” but it is about the [...]
February 1, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: The Good, The Bad, The Ugly Competency: customer service Who benefits: all levels of an organization Consultant Usage: idea generator for organizational consultants and customer service trainers What’s it about? As strongly hinted in my last post, I am declaring February as Customer Appreciation Month (CAM). Very little peeves [...]
January 31, 2012 by Wally Bock
We’ve realized for some time that jobs, as we’ve known them for a little over a century were doomed. The world is changing in too many fundamental ways for any artifact of the Industrial Age to remain unchanged. The big question is: “What will what we now call “jobs” look like in whatever you want [...]
January 25, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Values and Visions Competency: visionary leadership Who benefits: primarily employees in leadership positions, secondarily anyone with an interest in the future of work Consultant Usage: should be on every organizational consultant’s reading list … this is where your clients are going What’s it about? January is an optimistic month. [...]
January 18, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: What Matters Now: How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation Competencies: executive leadership, visionary leadership Who benefits: executives, consultants and students of organizational change Consultant Usage: organizational development consultants, executive coaches, large scale change agents What’s it about? It’s a new year. [...]
January 15, 2012 by Ken Nowack
“I visualize things in my mind before I have to do them. It’s like having a mental workshop” Jack Youngblood As a kid, I played baseball and probably made over 1,000 double plays successfully–at least in my mind. I used to visualize every moment of receiving the ball from the shortstop to avoiding the slide [...]
January 11, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Make Time for Time Competency: time management Who benefits: all of us Consultant Usage: good check-up for clients of executive coaches, good review for time management and productivity trainers, probably also good for career counselors What’s it about? Well here we are in the second week of the new [...]
January 1, 2012 by Ken Nowack
“People don’t resist change, they resist being changed.” Peter Scholtes Did you make a New Year’s resolution? Nearly four out of 10 adults will make one or more resolutions for the new year, according to a study done by the University of Scranton1. After the first week of carrying out the goal, about 75 percent of [...]
December 25, 2011 by Ken Nowack
Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. Aaron Levenstein Another edition of leadership and talent management “facts” from all over the world. Some intuitive and some not….what do you think? 1. According to a late 2010 survey by CareerBuilder.com (2,482 U.S. managers and 3,910 full-time employees in [...]