February 2, 2012 by Wally Bock
From Andy Headworth: Does the problem with talent communities start with the word ‘talent’? “Have you ever referred to yourself as talent? [aside from as a descriptor on your CV/Resume - a talented ........ looking for a new opportunity etc] “ Wally’s Comment: This post is not about “talent development,” but it is about the [...]
February 1, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: The Good, The Bad, The Ugly Competency: customer service Who benefits: all levels of an organization Consultant Usage: idea generator for organizational consultants and customer service trainers What’s it about? As strongly hinted in my last post, I am declaring February as Customer Appreciation Month (CAM). Very little peeves [...]
January 31, 2012 by Wally Bock
We’ve realized for some time that jobs, as we’ve known them for a little over a century were doomed. The world is changing in too many fundamental ways for any artifact of the Industrial Age to remain unchanged. The big question is: “What will what we now call “jobs” look like in whatever you want [...]
January 29, 2012 by Ken Nowack
“….Ain’t it good to know you’ve got a friend” Carlole King What exactly do relationships at work do for talent? Do close relationships with one’s boss and colleagues have any impact on engagement and productivity? Current research suggest strong relationships with one’s boss and direct reports are associated with: Less inflammation measured as C-Reactive Protein1. [...]
January 27, 2012 by Ken Nowack
Written by Sam Alibrando, Ph.D. is a licensed psychologist and president of APC, Inc. his own consulting firm that works with organizations and senior executives. There are few things more important to the success of an organization, than getting the right people into your organization (and then keeping them). The costs of a bad hire are [...]
January 27, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “Well if this is the wrong number, why did you answer it” James Thurber (How come wrong numbers are never busy?) Humor Break: Remember “Laugh-In”? “One ringy-dingy….” aimed a spoof of customer service at [...]
Posted in Engage
Comments Off
January 22, 2012 by Ken Nowack
“Nearly 80% of people believe they are among the top 50% most emotionally intelligent people” Peter Salovey There are at least three distinct approaches to measuring EI and emotional and social competence representing different models. The first, delineated by Reuven Bar-On, was influenced by his interest in the aspects of performance not linked to intelligence; [...]
January 18, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: What Matters Now: How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation Competencies: executive leadership, visionary leadership Who benefits: executives, consultants and students of organizational change Consultant Usage: organizational development consultants, executive coaches, large scale change agents What’s it about? It’s a new year. [...]
January 15, 2012 by Ken Nowack
“I visualize things in my mind before I have to do them. It’s like having a mental workshop” Jack Youngblood As a kid, I played baseball and probably made over 1,000 double plays successfully–at least in my mind. I used to visualize every moment of receiving the ball from the shortstop to avoiding the slide [...]
January 9, 2012 by Ken Nowack
“No one has ever become poor by giving.” Anne Frank One of my favorite motivational stories to tell is an adaption of the “starfish story” by Loren Eiseley and as many of you know popularized by Joel Barker. In the story, a man walking at the beach approaches a boy who is vigorously throwing back [...]
January 1, 2012 by Ken Nowack
“People don’t resist change, they resist being changed.” Peter Scholtes Did you make a New Year’s resolution? Nearly four out of 10 adults will make one or more resolutions for the new year, according to a study done by the University of Scranton1. After the first week of carrying out the goal, about 75 percent of [...]
December 28, 2011 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Important Reads for Educated and Concerned People Competencies: communication, self-development, ethics, leadership, managing others Who benefits: individuals who are engaged in self-development, the workplace and in the world Consultant Usage: consultants who are engaged in self-development, the workplace and in the world What’s it about? This is my final [...]
December 25, 2011 by Ken Nowack
Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. Aaron Levenstein Another edition of leadership and talent management “facts” from all over the world. Some intuitive and some not….what do you think? 1. According to a late 2010 survey by CareerBuilder.com (2,482 U.S. managers and 3,910 full-time employees in [...]
December 18, 2011 by Ken Nowack
“You can observe a lot by watching.” Yogi Berra What factors are most important to an individual’s career success and how do they contribute to it? A recent study tried to answer this question in an unusual way — by analyzing the speeches of baseball stars when they are inducted into the National Baseball Hall [...]
December 16, 2011 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “Mom always liked you best!” Tommy Smothers Humor Break: “Why is it always my least favorite people who accuse me of favoritism?” Stat of the Week: Twenty-three percent of more than 300 senior [...]